Level 3 and Level 4 Qualifications in Advice and Guidance

These qualifications are for those working with clients in organisations providing advice and guidance services, on a professional or voluntary basis.
Who are they for

They are for anyone aged over 16 (Level 3) or 18 (Level 4) providing advice and guidance in a professional or voluntary role. You could be working in careers guidance, for a trade union, in a school, in housing, human resources or in health and social care.

Level 3

This level is ideal if your role involves providing advice and guidance directly to clients, reporting to line management as well as associated services. You may also supervise and support other staff members.

To earn a qualification, you must complete a range of mandatory and optional units, including:

    -Establish communication with clients for advice and guidance
    -Assist advice and guidance clients to decide on a course of action
    -Manage personal case load.

Level 4

This level is ideal if your role involves providing specialist advice and guidance to clients, reporting to senior management and networking with associated services.

To earn this qualification, you must complete a range of mandatory and optional units, including:

    -Support clients to make use of the advice and guidance service
   - Stage and manage the mediation process
   - Provide support for other practitioners.

For more information visit the City and Guilds website. For information on possible funding for you to obtain this qualification visit the Call of the Wild webpage for advice and guidance courses